RANGE, ACT, DTE, AND RT UNITE TO BECOME ONE COMPANY
We have exciting news! On August 4th, 2020, Range, along with its subsidiary companies (ACT, DTE, and RT), will unite under one brand name: Range. This will allow us to combine network capabilities and industry expertise enhancing the customer experience. The only change for current customers is our new logo, which you will see on your October statement. Below is the snapshot of our new look:
Even though we are combining four companies into one, we will still be your local phone and broadband provider and will continue to give you the same outstanding level of service. You can expect to speak and work with the same great staff. We appreciate your business, and we look forward to operating under our new look!
For your convenience, a list of Frequently Asked Questions are below. For the most up-to-date information, please bookmark www.rangeweb.net/OneCompany. If you wish to contact us, please call our customer service representatives at 800.927.2643 or 406.347.2226.
FREQUENTLY ASKED QUESTIONS FOR RANGE CUSTOMERS
WILL THIS IMPACT MY CO-OP MEMBERSHIP?
WHEN IS THE OFFICIAL TRANSITION TO THE NEW LOGO?
IS MY MONTHLY BILL GOING TO CHANGE?
You will still mail payments to your regional office.
Current Range Customers:
Customers can still mail their payment to Range, PO Box 127, Forsyth, MT 59327, or stop by our office at 2325 Front St, Forsyth, MT. We encourage you to pay your bill online at https://ebill.rangeweb.net/.
Current ACT Customers:
Customers can mail their payment to the Sheridan office at 290 N Brooks St, PO Box 7039, Sheridan, WY 82801. We encourage you to pay your bill online at https://ebill.actaccess.net/.
Current DTE Customers:
Customers can still mail their payment to the Dubois office at 12 S 1st St, PO Box 246, Dubois, WY 82513. We encourage you to pay your bill online at https://ebill.duboistelephone.com/.
Current RT Communications Customers:
Customers can still mail their payment to the RT office at 130 S 9th St, PO Box 506, Worland, WY 82401. We encourage you to pay your bill online at https://ebill.rtcom.net/.
HOW WILL I CONTACT RANGE AFTER OCTOBER 1ST?
The corporate headquarters will continue to be in Forsyth, MT, with regional offices in Sheridan, Worland, and Dubois, WY. Customers will still be able to contact their local office for billing questions, service inquiries, and support. Phone numbers will not change during this transition.
Range customers can reach us at 800.927.2643 or 406.347.2226.
ACT customers can reach us at 888.304.8889 or 307.673.0910.
DTE customers can reach us at 383-2150 for Baggs, and 455-2341 for Dubois.
RT customers can reach us at 800.647.9841 or 307.347.7000.
WILL I HAVE TO CHANGE MY RT, ACT, OR DTE EMAIL?
WHERE CAN I FIND THE LATEST INFORMATION?